Salesman Talking “TO” me or “With” me?

Okay, I feel just a little bad about this phone conversation I had yesterday.  A guy calls and says that he is with Google Places wanting to verify my info, in reality he was with “Local Splash”.  He began his practiced speech…..

<a few seconds later>

“….So we can get you on the maps!”

“Where am I currently on the maps?”

“I don’t know… Let’s look…. Humph… Well we will 100% guarantee you a position at all times on the first page so you don’t have to worry about whether your there or not.”

“But I am already on the maps…. Where did you get my number?”

“From a list at the local library…But we are a full fledged SEO service.”

“SEO service?  Do you know who Matt Cutts is?”

“Uh…Does he work for Local Splash?”

“I’m sorry, but  I’m good… But uh…Good luck with the next guy.”

I actually felt sorry for this guy as I hung up the phone…

SEO Litmus Test – Do you Know Who Matt Cutts is?

If you don’t know the name of the guy who heads up the army that could wipe your website from off the face of the cyberworld than you won’t be leading my troops into battle.  Not that Matt Cutts is really out to get everyone, but if you cross his team then you will get it.  When I started SEO I didn’t know who he was.  I hired SEO teams, I have since had to learn to evaluate those teams and the work.  I have fired SEO teams. Word of advice, if you get a call on the phone for SEO run this litmus test.  If they can’t answer that question then you are running a higher risk.

Twitter Litmus Test – How to Determine who to Follow?

The first thing I do when I get a follow: I will look through their tweets to see if they are just blasting links, or if they are actually communicating with others.  I will follow people that provide good information and links after meeting them in real life.  I will follow people that engage me in conversations via twitter.  I follow people I want to endorse.  I unfollow people I don’t want to endorse any longer.

Social Media Litmus Test – What’s the Online Conversation?

Social media isn’t for everyone and just because many companies are jumping on board doesn’t make it right for all companies.  What people are most desiring online is communication.  Social media is communication. A telephone, a fax, face to face, email, blogs, all of these facilitate a conversation.  All of these are a type of social media. Just as much as you hated a “Win a trip to Disneyland” fax blast from the past, this new age of social media is about engaging people, not blasting your horn. Too many salesmen want to just talk TO you, not WITH you. Don’t hit me up with a bunch of solicitations.  You may ruin any chance you had.  If you choose to engage me than learn to listen.  I will tell you exactly what I want.  If you say you can deliver then I will proceed to drill you on what I want and how you are going to deliver it. I have no problems with a well thought out plan of engagement and I will give some of my time to listen to you.

By the way, I am just a pest control guy.  I learned my tenacity from a spider.  I learn that better businesses listen, from books like J.D. Powers, “Satisfaction”, I learn better SEO from reading legit SEO blogs, and books like “The Blueprint to SEO” and “The Art of SEO”. I am happy to share what I can.  You are welcome to disagree, share, or joke about anything I post… so long as I know you are listening to me and not just talking to me.


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