Pest Control and Bug Exterminator Blog

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Handle With Care: How To Address Negative Online Reviews

Every company hopes to provide the best products and services, and they hope to make every customer’s experience enjoyable. Unfortunately, that’s not always going to occur. Sometimes, your company is going to upset a customer to the point where they write a negative online review about your business on sites like Google+ Local or Yelp. Although you cannot control what customers say about you online, you can help to diffuse the situation by addressing these negative comments. The following tips will help you handle each and every negative review with care to help put the customer’s mind at ease. Read the entire review. Don’t read the first line and assume… Read More

How Much Does A Pest Control Technician Cost?

Pest Control Technician Spraying

Consumers and pest control operators alike value their pest control technicians. For the consumer, a skilled and attentive technician keeps their families safe from dangerous pests like stinging scorpions, poisonous Black Widow spiders, and disease carrying cockroaches. This VALUE is immeasurable but in terms of a monetary COST; it’s about $50 a month, depending on the size of a home, location, and treatment methods. For the pest control operator, a reliable and experienced technician creates immense value for the company. A high-quality technician retains customers through their expertise and superior customer service. This value and monetary cost is a little more challenging to calculate, but really got me thinking: How… Read More

Catch Negative Reviews Before They Happen – Why Customer Resolution Matters

Customer service is the cornerstone of any business. If your customers aren’t happy, then you don’t have any customers. Your employees should be trained on the best ways to resolve all different types of complaints or problems your customers could have. And, your employees need to know how important that customer resolution really is. In the past, one unresolved complaint could go unnoticed and not have a large effect. Now, one unresolved complaint can turn into an online rant that can reach all of your customers and potential customers. Customers Require Resolution When customers have problems with your company, their shopping experience, their purchase, etc., they want a resolution to… Read More

Four Ways To Be Proactive In Managing Your Online Reputation

The online reputation of your business is so important that you literally cannot afford to sit idly by while it develops on its own. Here are four ways that you can be proactive in managing your online reputation and help steer things in the right direction. Actively Monitor Your Reputation You should be constantly monitoring your reputation online, not waiting to hear about the buzz after the fact. Actively monitor your reputation by frequently (every few days or so) checking each of the review sites your business is located on, including Yelp, Google+ Local, and other niche websites. When you claim your listings by joining a site, you can usually… Read More

Best Of 2012: Year End Links Round-Up

Pest_Control_Tech

Here a a few links to some of the best pest control articles and blogs we’ve come across this year. Enjoy! General Pest Control  Home Pest Control Slows The Need For Home Improvement http://www.propacificpestcontrol.com/2012/pest-control/home-pest-control-slows-the-need-for-home-improvement/ Pest Control Tips For The Whole Family http://www.abridgehome.com/2012/12/02/pest-control-tips-for-the-whole-family/ What is a pest inspection and why would I need one? http://dialonepestcontrol.com/what-is-a-pest-inspection-and-why-would-i-need-one/ Borax vs. Boric Acid for Pest Control: Safe and Effective? http://www.momprepares.com/2012/08/27/borax-vs-boric-acid-for-pest-control-safe-and-effective Five Sustainable and Fascinatingly Fun Pest Management Techniques http://blogs.worldwatch.org/nourishingtheplanet/five-sustainable-and-fascinatingly-fun-pest-management-techniques/ Can Pest Control Add Value to your Home? http://pestinc.net/can-pest-control-add-value-to-your-home/ Scent as Pest Control? http://scentsciences.wordpress.com/2012/10/18/scent-as-pest-control/ Benefits of Organic Pest Control http://joshuaspestcontrol.com/benefits-organic-pest-control/ Why Hire a Pest Control Pro? http://resteasypestcontrol.com/why-hire-a-pest-control-pro/ 5 Mistakes Hiring a Residential Pest Control Exterminating Company http://eliminexpestcontrol.com/wordpress1/2012/06/28/5-mistakes-hiring-a-residential-pest-control-exterminating-company-suffolk-nassau-long-island-ny/… Read More

Weekly Pest Control Links Round-Up

Pest Of The Week: The Wheat Weevil    Wheat Weevils Also known as the grain weevil, wheat weevils occur all over the world, and are considered a common pest in many places. This species of weevil is approximately 3 to 5mm in length, with an elongated snout and chewing mouthparts. Female wheat weevils can cause problems for farmers, when they lay their (between 36 and 254) eggs in wheat, oats, rye, barley, rice or corn. In most instances, the female will only deposit one egg, in each grain kernel and seal the hole with a gelatinous secretion. However once inside, the wheat weevil’s larvae will feed on the grain until… Read More