My name is Jay Tankersley and I am a Service Manager for Bulwark Exterminating located in the Raleigh, N.C. branch. I was filling in for one of our field technicians when the following incident took place. I greeted Mr. Smith at his front door, a Bulwark customer for a little less than a year. As I started to do his treatment he began to follow me around in silence as I sprayed his home with our standard pressure spraying procedure. I assumed he was checking to make sure I did a thorough service. I completed the entryway treatment and de-webbing without a word from the customer. Upon completion of the… Read More
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