Pest Control and Bug Exterminator Blog

311 that should kill your bugs... and everything else.

John Honoré was a little dumbfounded when he saw yesterday’s high for Phoenix, AZ.  …Does heat cause dyslexia? Bulwark Exterminating denies all reports of organic pest control methods that they could be testing that might cause such an occurrence.

“Bulwark will make no formal statements on the the 311 degree high in Phoenix reported by ABC, even if it were beneficial for pest control the evidence that would suggest our involvement is circumstantial at best.”

Special thanks to our San Antonio pest control guys for bringing this to our attention:

Hot Flash: News Flash from San Antonio ABC 12

Pest Control Company, Bulwark Exterminating LLC, Receives Military Award from Staff Sergeant A. J. Richards.

Recently Bulwark Exterminating was nominated for an ESGR award by Staff Sergeant A. J. Richards. The ESGR award is given to employers of Guard and Reserve soldiers where the servicemen feel that the employer goes above and beyond the basic responsibility’s an employer has to their Reserve employees. The law requires those that employ Military Reserve and similar to abide by additional requirements, such as holding a position for those that serve while they are gone on military leave.  Further, they must work with mandatory military training, requiring them to allow military employees un-scheduled days off. Because of these requirements there are good reasons for employers to not hire reservists. Bulwark on the other hand gladly  hires military personnel.  The owners feel a great respect for those that serve to protect our country and our freedoms.

For this reason Staff Sergeant Richards nominated Bulwark and Adam for the Employer Support of the Guard and Reserve award. Here is his statement:

I have been in the National Guard for the last nine years and have had many employers. I had heard that there was a way to nominate your employer for an award through the Employer Support of the Guard and Reserve (ESGR). But until recently I had never worked for a company more deserving. I started working for Bulwark Exterminating in 2007 as an door to door sales men and even though I struggled with that job they always had a supportive team to mentor me. After the summer they provided me with a job servicing homes in southern Utah while I finished school. After school despite my performance in the door sales field they offered me a job in their newly formed call center in Phoenix AZ. The offer was too good to turn down so I packed up the family and headed down. I have missed work many times to fulfill my commitment with the guard and Adam has always made sure that my family and I had all that we needed while I was gone. Beyond that the Bulwark family has taken my family in as their own so while I’m away I don’t have to worry about my wife and kids needing anything. This is something that is priceless if you have ever been in that kind of positions. Adam continues to support me and my service in the Guard and often encourages me to do all I can to advance in my military career even at the risk of loosing me “one of Bulwark’s top employees” (per my supervisor), for extended periods of time.

The ceremony was held at a Marie calendars in downtown Phoenix and was hosted by “The Military Order Of The World Wars” Phoenix Chapter. The chapter is made up of retired military members from Colonel down. Adam Seever was nominated by Abenadi Richards an employee that works in the Bulwark Exterminating Call center. If you contacted Bulwark anytime in the last three years for new service there’s a chance you spoke to him. Abenadi says that the influence of the people that he works for not only has helped him to become a better person but also a better soldier. He said that skills that he has learned as an employee for Bulwark has taught him to be a better leader in his military duties as well.

Bulwark even received an additional honor from the speaker when he complimented Adam and Bulwark’s pest control service with  “and they do good work too.  They service my home.” The owner was very touched by the award and the sincere compliment of the speaker.

View more Award Photos on Facebook

If you are a military family then please ask about Bulwark pest control Military Discount.

Pest Control Technology Magazine gave the owner of Bulwark a quick interview about what makes Bulwark Exterminating’s company so different.  Here is what they reported:

Bulwark Exterminating, Mesa, Ariz.
At 10 years old, Bulwark Exterminating
is built differently than most firms. More
than half of employees’ compensation is
determined through statistical analyzes,
said President Adam Seever. They typically
make 30 percent more than the industry
average, according to Seever, due to
higher productivity and the company only
promotes from within, giving them “lots of
reasons to stick around.” Employees must
feel financially and emotionally respected
or they can’t respect your customers, explained
Seever. The company has 250
employees at 11 offices in seven states,
including five programmers to manage its proprietary software.
http://pct.texterity.com/pct/201001/?pg=41&pm=2&u1=friend#pg41

Why by the numbers?

Many companies look to accountants to manage by the numbers, these companies often fail. But  Bulwark’s numbers are not found on a typical accountants balance sheet.  Bulwark tracks all kinds of numbers that most never think to track. And with 10 years of tracking Bulwark can see trends.  So Bulwark takes these numbers, puts a real monetary value on the impact of these numbers and then reworks the system. For example, how much more productivity could a company gain if customer call backs drop by down by 10%?  That value is calculated, monetized and then redistributed to those individuals within the company that make it happen.  The bottom line is the company runs more efficiently, more productively, and those individual’s that make it happen are rewarded for their efforts.

What’s beautiful about this system is that everyone wins.  “Yeah, Right… that’s just too cliche.” True, it is hard to believe in systems that promise to benefit everyone. But back to customer call backs… If the tech does the job correctly and takes a little more time upfront, to save time on the back end, (time=$$$) then the client, the tech, and the company all benefit.  The tech gets a bonus for having a lower call back number.  The customer is happier that the problem is being solved and that they don’t have to call us back.  The company saves time, which equates to dollars. Plus, the tech, the customer, Bulwark’s office staff, Bulwark’s managers, and the rest of the tech’s team are all happier.  Not a bad system… if it works. Don’t worry works. Proven by the same numbers that we meticulously track.

And it’s truly numbers that everyone can hit.  Many theorize that you should just play your team with your All-Star performers.  “Manage your producers and showcase them.” The most common analogy following this line of thought is that professional sports teams rely on only their superstars to make it happen. Well, pest control is far from a fantasy football team, and frankly, Bulwark has always believed that everyone on the team should play.  So Bulwark doesn’t develop a matrix to benefit a few top performers. The owner will focus on what is going to make the biggest impact on all of Bulwark’s players.  It’s a win-win-win-win-win… get the point?

Find ways to incentivize performance. And better yet, find ways to improve so everyone wins!