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Tweet As a technician in San Antonio, Texas you see a lot of different things, meet a lot of people & enter some interesting houses. As usual, on one of our hot summer days, I stopped by a customer’s home that was on my route for a routine service. I parked my truck, got out… Read More
Tweet A couple of months ago we had a customer call in to schedule an interior service. He let me know he had just left town, and was going to be gone for a while, but that he had noticed some bugs inside before he left. He said he felt comfortable letting the technician treat… Read More
Tweet During one hot summer in Austin, I was performing first time services for new Bulwark customers and training a new technician. It was getting late in the week and the two of us had performed several first time services, so I told the trainee to get started on the outside and I would go… Read More
Tweet My name is Luke and this story is about my first day on the job 2 years ago. I was an eager young lad ready for some hard work and had just been hired by the Atlanta Branch as a field technician. Like most employees on their first day out in the field, I… Read More
Tweet One day I was servicing a home while training a guy that had been sitting in the truck while I did all the spraying and all the services. He always was having an excuse to be on the phone. I was really getting frustrated cause I believe that he was just being lazy. I… Read More
Tweet My name is Jay Tankersley and I am a Service Manager for Bulwark Exterminating located in the Raleigh, N.C. branch. I was filling in for one of our field technicians when the following incident took place. I greeted Mr. Smith at his front door, a Bulwark customer for a little less than a year.… Read More