Pest Control and Bug Exterminator Blog

Informative Interesting Perspectives about Bug Exterminators and The Pest Control Industry

Extra mile’

The rattlesnake

A few years back when I was still teching I went to a customer home in Georgetown, Texas to do their regular service, as I was walking around the back of the home I noticed what looked like blood along the pavement I as moved further around I came to find out their dog was bleeding. I immediately did all I could to reach the customer finally getting a hold of them thanks to a neighbor of theirs. The Mrs. was able to get home in time to get the dog to the vet and save the dog.  When I came back for the next service she explained to me that… Read More

Lost dog

During one hot summer in Austin, I was performing first time services for new Bulwark customers and training a new technician.  It was getting late in the week and the two of us had performed several first time services, so I told the trainee to get started on the outside and I would go inside, talk to the new customer, and get started performing the inside service.  I expected the trainee to come inside after doing the weephole screening and power spraying the perimeter, but after about half an hour, he had not yet come inside.  I explained to the new customer that I was going outside to check on… Read More

Roger Only

She then requested not only to have Roger go back and perform the regular service but to also delete her messages on her voice mail…I wouldn’t be surprised if Roger did go back and perform her regular service and also deleted her messages for her.

Tick Invasion

tick

I remember a call that I got last April, and it is a month this customer will never forget. While in her laundry room, she noticed an odd, gray bug clinging to the wall.

Roach Motel

We have had this particular customer for about 2 yrs and in the mean time she had a relative come and move in with her.  Her relative brought several boxes and along with them an infestation of German cockroaches.  But, since the tech never knew about these boxes we continued doing regular treatments until 2 months after the relative had moved in which was June.  At some point she needed to get some things out of one of the boxes and stirred the roaches to life. Since the boxes were stirred she was getting an influx of roaches into her home so she called us and we went out to… Read More

My baby is coming!

My name is Roger James and I’ve been with Bulwark for four years now.  I am a Team Leader and primarily service homes up in the community of Steiner Ranch which is in Austin, TX. One of my best stories this past summer was a customer who has been pregnant through this past year.  Every month when she saw me, she would smile and tell me how many more months until her little one was due to arrive. I always try to think of how I can go that extra mile for my customers, so I asked her if she would like me to come and retreat the inside of her house two weeks… Read More

Searching out the Source

One day I went to a Peoria home for a call back service.  The family said that they were hearing crickets in their bathroom and they couldn’t figure out exactly where they were coming from.  They were getting annoyed and weren’t able to sleep at night.  I first started inside the house looking around the bathroom.  I noticed a compartment in the cupboards under the sink.  It opened up into space underneath their tub.  When I took out the screws and opened up this door, I noticed cricket droppings all over the inside of this space.  I treated the inside of the space with delta dust and Cy-kick.  I also… Read More