Pest Control and Bug Exterminator Blog

Informative Interesting Perspectives about Bug Exterminators and The Pest Control Industry

customer service’

Handle With Care: How To Address Negative Online Reviews

Every company hopes to provide the best products and services, and they hope to make every customer’s experience enjoyable. Unfortunately, that’s not always going to occur. Sometimes, your company is going to upset a customer to the point where they write a negative online review about your business on sites like Google+ Local or Yelp.… Read More

How do you work this thing?

My name is Svea Owens and I work for the Phoenix AZ branch of Bulwark Exterminating. Over the past several months, we have been using our website as a way for our customers to share with others about the jobs our technicians do for them. The first few weeks of using this website, we had… Read More

Finding time

Working at Bulwark Exterminating has been the most full filling job that I have had. Hello, my name is Tarria and I have been with Bulwark for about three and half years. Working for the pest control branch in San Antonio, TX. One experience that I had this past summer is a customer who called… Read More

Surprise at the door

In July of 2004 I came to this company with an understanding that Bulwark was a customer service company first and pest control company second.  Little did I know they actually meant it; on my second day of on the job training here in Austin Texas I was paired up with Silvestre Loera.  He made the… Read More

I like my job

It was my second year as a pest control technician and was beginning to realize how much I enjoyed my job.  As a pest control technicians we are trusted to serve our customers to the best of our ability, in a kind, courteous way and we have a lot of freedom in how we accomplish… Read More

Roger Only

She then requested not only to have Roger go back and perform the regular service but to also delete her messages on her voice mail…I wouldn’t be surprised if Roger did go back and perform her regular service and also deleted her messages for her.