Tweet Every company hopes to provide the best products and services, and they hope to make every customer’s experience enjoyable. Unfortunately, that’s not always going to occur. Sometimes, your company is going to upset a customer to the point where they write a negative online review about your business on sites like Google+ Local or… Read More
customer service’
Catch Negative Reviews Before They Happen – Why Customer Resolution Matters
Tweet Customer service is the cornerstone of any business. If your customers aren’t happy, then you don’t have any customers. Your employees should be trained on the best ways to resolve all different types of complaints or problems your customers could have. And, your employees need to know how important that customer resolution really is.… Read More
Best Practices For Generating Repeat Business
Tweet Being able to bring in business is great, but keeping a customer loyal is even better. It has been proven time and time again that it takes less effort and money to keep a current customer satisfied than it does to bring in new business. There should be no question that repeat business is… Read More
Four Ways To Be Proactive In Managing Your Online Reputation
Tweet The online reputation of your business is so important that you literally cannot afford to sit idly by while it develops on its own. Here are four ways that you can be proactive in managing your online reputation and help steer things in the right direction. Actively Monitor Your Reputation You should be constantly… Read More
Pest Control with Heart – Hearts Pest Control San Diego
Tweet The internet is a sea of information. Some salty, some entertaining, some exciting, and some information is just useless. The world of pest control has been around for some time now. There are industry giants that have been around for close to 100 years now. The pests may evolve , but not much really… Read More
How do you work this thing?
Tweet My name is Svea Owens and I work for the Phoenix AZ branch of Bulwark Exterminating. Over the past several months, we have been using our website as a way for our customers to share with others about the jobs our technicians do for them. The first few weeks of using this website, we… Read More
Finding time
Tweet Working at Bulwark Exterminating has been the most full filling job that I have had. Hello, my name is Tarria and I have been with Bulwark for about three and half years. Working for the pest control branch in San Antonio, TX. One experience that I had this past summer is a customer who… Read More
Surprise at the door
Tweet In July of 2004 I came to this company with an understanding that Bulwark was a customer service company first and pest control company second. Little did I know they actually meant it; on my second day of on the job training here in Austin Texas I was paired up with Silvestre Loera. He made… Read More
I like my job
Tweet It was my second year as a pest control technician and was beginning to realize how much I enjoyed my job. As a pest control technicians we are trusted to serve our customers to the best of our ability, in a kind, courteous way and we have a lot of freedom in how we… Read More
Roger Only
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