Pest Control and Bug Exterminator Blog

Informative Interesting Perspectives about Bug Exterminators and The Pest Control Industry

customer conversion’

Pest Control Customer Satisfaction Scores

As we recently posted, we are currently sending out our customer surveys for 2010.  We send surveys to all of our active customers.  The surveys require about 200 man hours just to get them sent out. They will require close to the same when inputting the surveys.  And they will require many more hours of manger’s time reviewing and ultimately improving. Setting a bench mark isn’t always easy.  It requires that individuals take a real look at where they are in relation to where they want to go. These measurements will determine future evaluation of where one has been.  All in all, these numbers are a true statement of progression… Read More