Pest Control and Bug Exterminator Blog

Bulwark Exterminating Earns 2011 Angie’s List Super Service Award 

Angie's List Super Service Award 2011

Bulwark Exterminating has been awarded the 2011 Angie’s List Super Service Award for the company’s excellent customer service rating in Arizona.

Super Service Award recipients have maintained an “A” grade average in Angie’s rating formula. Only an estimated five percent of companies listed on Angie’s List receive the prestigious award on an annual basis. This will be the 3^rd time that Bulwark has received the award here in the Phoenix area.

“Our technicians and office staff deserve this award 100%”, said Mesa Branch Manager Joe Davey. “They work tirelessly to ensure the needs of our customers are met day in and day out.”

Bulwark Exterminating services over ten thousands customers valley wide from offices in Gilbert, Mesa, Phoenix and Peoria. The family owned exterminating company has made a name in Arizona as the pest control provider in the valley that absolutely guarantees to eliminate scorpions with a money back guarantee. In 2010, 97% of Bulwark’s current customers said they would recommend their pest control services to a friend of family member.

“We appreciate that our customers take the time to recognize the hard work of the technicians that service their homes,” said Davey. “Our techs are the face of Bulwark. Receiving the Super Service Award is an honor and it validates the hard work of our entire staff across the valley.”

While the award went to the Mesa pest control branch of Bulwark Exterminating the owners feel that the award is shared by all of the valley locations as customers on Angie’s list don’t often realize which branch services them.

Phoenix Metro Locations include:

About Bulwark Exterminating

Bulwark Exterminating LLC is based in Mesa, AZ and is an industry leader in providing high quality residential pest control service. Bulwark is fully operational in seven states, including eleven major cities. While Bulwark provides pest extermination for common insects such as ants, roaches, crickets and spiders, the company’s differentiating specialty is scorpion control. To do this, Bulwark uses the finest and most effective products in the world to solve common pest problems. Bulwark is privately and family owned, has approximately 250 employees and services over 50,000 customers nationwide, providing pest control in Raleigh, NC, Charlotte, Atlanta, Tulsa, Houston, San Antonio, Austin, St. George, UT, Phoenix and Las Vegas. For more information, visit http://www.BulwarkPestControl.com.

 Being a thief just doesn’t pay.

Image via Wikipedia

A theif decided to bury his stolen treasure. And it just so happened that a hungry termite colony found the stash. Ultimately termites ate up more than Rs 3 lakh of the Rs 5 lakh in Rs 500 currency notes he had hidden under the ground, which equates to about $6,000 to $10,000 in U.S currency. (currency translation per Jey Pandian) It’s funny most people only think of termite’s costing money due to structural damage.  They eat up more money in the US than all other natural disaster’s combined. But in this case, they literally ate the money. Green bucks are still made from trees, and that’s the same root that termites like to feast upon. Moral of the story… Don’t be a thief!

That’s your Friday Fun Pest Report!

NAGPUR: A satisfied colony of termites proved to be the Nemesis of a thief who had left a considerable stolen booty buried in the premises of a school in Dhantoli. The termites ate up more than Rs 3 lakh of the Rs 5 lakh in Rs 500 currency notes he had hidden under the ground. http://articles.timesofindia.indiatimes.com/2011-07-22/nagpur/29802776_1_crime-branch-lucky-madhao-giri

 

Other than bury it, what would do with $6,000?

Annie Cushing… “Buy shoes!”

Bulwark has gone through a few different stages in its marketing.  To say the least, finding a consistent voice that really communicates what your company, culture, service, ideology, and values are all about isn’t as simple as it might seem.  Some people refer to this as branding, others call it public relations, or simply put its your public face.

Well as the new year rolls in, we want to visit this thought just a little bit more.

“Live a pest free life.” Catchy phrase that we promoted for a little while.  It conveys the hope and aspiration of what a pest control company delivers to its customers.  But it sounds almost too cliche.

“Like Family.” Perfect for how Bulwark views and treats all within its sphere of influence.  Employees, customers, we want all to feel at home with us. But is it too vague?

“Small enough to care, big enough to deliver.” This seems to hit the nail on the head.  Bulwark is the perfect medium ground between small family owned companies, and the larger corporate pest control services.  Bulwark still remains a family owned operation and services thousands of US homes.

“Do you have a Bulwark protecting your home?” Now this is a play off the definition of Bulwark, a defensive wall or barrier.  So in light of the definition we hoped that people would catch on to the goal of our service.  Get the bugs out and keep them out.  But, like a bad joke, if you have to explain it then it doesn’t work.

Needless to say, at this point, we still have no really marketing message.  Bulwark’s pest control service simply rolls forward by providing good service.  Business comes from referrals.  Referrals come from providing good service.  In the end, if we perfect what we do best, pest control service, then we won’t have to do the talking at all.  Our customers will do it for us.

“ACTION SPEAKS LOUDER THAN WORDS.”

To sum it up… Live a pest free life by getting your Bulwark today from a pest control service that is small enough to treat you like family but big enough to do it right.