Pest Control and Bug Exterminator Blog

Informative Interesting Perspectives about Bug Exterminators and The Pest Control Industry

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Missing Invoices

We had a customer recently call on the afternoon of her service, to find out when the tech would be there. I let her know she was scheduled for the morning, so she should already have either an invoice or a notice that we missed her for some reason. She said she thought so too,… Read More

Lost dog

During one hot summer in Austin, I was performing first time services for new Bulwark customers and training a new technician.  It was getting late in the week and the two of us had performed several first time services, so I told the trainee to get started on the outside and I would go inside,… Read More

Roger Only

She then requested not only to have Roger go back and perform the regular service but to also delete her messages on her voice mail…I wouldn’t be surprised if Roger did go back and perform her regular service and also deleted her messages for her.

Tick Invasion

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I remember a call that I got last April, and it is a month this customer will never forget. While in her laundry room, she noticed an odd, gray bug clinging to the wall.

My baby is coming!

My name is Roger James and I’ve been with Bulwark for four years now.  I am a Team Leader and primarily service homes up in the community of Steiner Ranch which is in Austin, TX. One of my best stories this past summer was a customer who has been pregnant through this past year.  Every month when… Read More

The roaches built that!

I went to this house in the run down part of town to do an emergency service.  It seemed like the tenants have issues with their rental home.  All five of them sat outside the house with luggage bags in tow when I showed up.  Unfortunately none of them spoke English fluently.  In broken sentences… Read More

The Switchover

My name is Roger James and I’ve been a technician for Bulwark for four years now.  I am a team leader and service the community of Steiner Ranch which is in Austin, Texas. My wife also teaches in Steiner Ranch and she was surprised at the beginning of the school year by a request from one… Read More

Searching out the Source

One day I went to a Peoria home for a call back service.  The family said that they were hearing crickets in their bathroom and they couldn’t figure out exactly where they were coming from.  They were getting annoyed and weren’t able to sleep at night.  I first started inside the house looking around the… Read More