Pest Control and Bug Exterminator Blog

Informative Interesting Perspectives about Bug Exterminators and The Pest Control Industry

2’

steak removal

A couple of months ago we had a customer call in to schedule an interior service. He let me know he had just left town, and was going to be gone for a while, but that he had noticed some bugs inside before he left. He said he felt comfortable letting the technician treat inside without him being home. He gave me the alarm code for his house, and the code to unlock the front door, and just asked that the technician relock and reset the alarm when he was finished. We chatted for a bit, and he let me know that he had some steaks in the refrigerator that… Read More

Lost dog

During one hot summer in Austin, I was performing first time services for new Bulwark customers and training a new technician.  It was getting late in the week and the two of us had performed several first time services, so I told the trainee to get started on the outside and I would go inside, talk to the new customer, and get started performing the inside service.  I expected the trainee to come inside after doing the weephole screening and power spraying the perimeter, but after about half an hour, he had not yet come inside.  I explained to the new customer that I was going outside to check on… Read More

Roving packs of dogs

It was a typical hot, humid Texas Summer day. I had completed most of my schedule and I was getting into the stretch where every customer is home and needs just a little special attention to feel comfortable that their bugs will be gone. I pulled up to the next house ….

Don’t get Hosed

One day I was just finishing service at a home and was rolling up my hose when a neighbor walked up to the service vehicle.  So I stopped and went around to the other side of the truck to speak with her. She wanted service later on that day. I discussed the price and what we do exactly and she wrote down her address and information on the service agreement. She even paid and signed it if I would come back that same day at 4 PM.  I agreed and told her that I would see her at 4 and bounced my happy self back to the truck.  I hopped… Read More