Las Vegas Exterminator Earns 4th Angie’s List Super Service Award

Las Vegas Pest Control Reviews Earn Bulwark an Award!

Bulwark LogoBulwark Exterminating has been awarded the 2011 Angie’s List Super Service Award in Las Vegas for the fourth consecutive year for the branch’s exceptional service and customer service rating.

Angie’s List, the pay-for consumer review website, awards its annual Super Service Award to approximately five percent of its listed businesses. Business operators are rated each year on aspects such as customer reviews, maintaining a limited number of reports and abiding by operational guides.

“It’s a real testament to the hard work and dedication of each of our technicians,” said Branch Manager Wayne Bryant. “We treat every customer like our best and most loyal customer, and they notice the difference.”

Bulwark’s Las Vegas exterminator branch has won the prestigious award since 2008. Since then the branch has seen consistent growth from year to year not just in customer base, but employed technicians and office staff. The Las Vegas valley also presents unique pest problems which are not easily eliminated.

“Scorpions in Las Vegas are the hardest household pest to eliminate,” said Bryant. “It’s quite satisfying to be recognized for our ability to successfully treat the homes of our customers, knowing they have some one of the most challenging pest problems.”

Bulwark Exterminating has been the center of attention in recent online marketing events for their insights on turning satisfied customers into online reviewers. Back in March of this year at the Search Marketing Expo in California, Thomas Ballantyne of Bulwark Exterminating spoke on the correlation between online reviews, customer satisfaction, customer retention, and customer referrals. “The type of behavior that is required to earn an online review is the same behavior that improves customer satisfaction which improves referrals. Our Las Vegas branch scored high in all of these areas. Wayne Bryant is a fantastic leader and motivator.”

Bulwark Exterminating LLC is based in Mesa, AZ and is an industry leader in providing high quality pest control service. Bulwark is fully operational in seven states, including the eleven U.S. cities of Charlotte, Raleigh, Austin, Houston, San Antonio, Atlanta, Tulsa, Mesa, Phoenix, St. George, and Las Vegas. While Bulwark provides pest management for common insects such as ants, roaches, crickets and spiders, the company’s differentiating specialty is scorpion control. To do this, Bulwark uses the finest and most effective products in the world to solve common pest problems. Bulwark is privately and family owned, has approximately 250 employees and services over 50,000 customers nationwide, providing pest control in North Carolina, Georgia, Texas, Oklahoma, Arizona, Utah, and Nevada. Local offices in Las Vegas are located at:

Bulwark Exterminating, 3932 Octagon Road, North Las Vegas, NV 89030

Mesa Exterminator Receives Angie’s List Super Service Award

Bulwark Exterminating Earns 2011 Angie’s List Super Service Award 

Bulwark Exterminating has been awarded the 2011 Angie’s List Super Service Award for the company’s excellent customer service rating in Arizona.

Super Service Award recipients have maintained an “A” grade average in Angie’s rating formula. Only an estimated five percent of companies listed on Angie’s List receive the prestigious award on an annual basis. This will be the 3rd time that Bulwark has received the award here in the Phoenix area.

“Our technicians and office staff deserve this award 100%”, said Mesa Branch Manager Joe Davey. “They work tirelessly to ensure the needs of our customers are met day in and day out.”

Bulwark Exterminating services over ten thousands customers valley wide from offices in Gilbert, Mesa, Phoenix and Peoria. The family owned exterminating company has made a name in Arizona as the pest control provider in the valley that absolutely guarantees to eliminate scorpions with a money back guarantee. In 2010, 97% of Bulwark’s current customers said they would recommend their pest control services to a friend of family member.

“We appreciate that our customers take the time to recognize the hard work of the technicians that service their homes,” said Davey. “Our techs are the face of Bulwark. Receiving the Super Service Award is an honor and it validates the hard work of our entire staff across the valley.”

While the award went to the Mesa pest control branch of Bulwark Exterminating the owners feel that the award is shared by all of the valley locations as customers on Angie’s list don’t often realize which branch services them.

Phoenix Metro Locations include:

Bulwark Exterminating, 40 N Central Ave #1400, Phoenix, AZ 85004 (602) 652-2251
Bulwark Exterminating, 10401 North 91st Avenue, Peoria, AZ 85345 (623) 572-3016
Bulwark Exterminating, 1228 East Broadway Road Mesa, AZ 85204 (480) 969-7474
Bulwark Exterminating, 18256 E Williams Field Rd # 2 Gilbert, AZ 85295 (480) 539-4933

English: Bulwark Exterminating

About Bulwark Exterminating

Bulwark Exterminating LLC is based in Mesa, AZ and is an industry leader in providing high quality residential pest control service. Bulwark is fully operational in seven states, including eleven major cities. While Bulwark provides pest extermination for common insects such as ants, roaches, crickets and spiders, the company’s differentiating specialty is scorpion control. To do this, Bulwark uses the finest and most effective products in the world to solve common pest problems. Bulwark is privately and family owned, has approximately 250 employees and services over 50,000 customers nationwide, providing pest control in Raleigh, NC, Charlotte, Atlanta, Tulsa, Houston, San Antonio, Austin, St. George, UT, Phoenix and Las Vegas. For more information, visit


Scariest Spider? Vote Here.

We all know that spiders are scary even when it’s not Halloween. So, what do the 5 Scariest Spiders dress up like on Halloween to give you a real fright? Well we took a peek at this year’s festive costumes of the Black Widow Spider, the Brown Recluse Spider, the Tarantula, the Camel Spider, and the Desert Hairy Scorpion. But who wore it best? Which spider/arachnid is taking home the scariest spider prize? Who needs spider control?

Check it out and vote below:

Black Widow cast herself as Lindsay Lohan (a repeat offender… referring to last year’s Halloween Treat) Sorry Scarlet Johansson but you won’t be playing the Black Widow tonight, but the shy Brown Recluse Spider may have found your cell phone. Sir Herman Cain gets props on his Godfather’s Pizza from the Tarantula. The military boys had enough influence on the Camel Spider that Ron Paul gets the Camel Spider vote. And well, the Desert Hairy Scorpion is feared enough so digging out a scary costume meant going for the gold in fear force names, Chuck Norris.

To Vote and Enter for our Halloween Treat

Two Options and 2 chances:

1- Login to Facebook and Vote on our Facebook Poll:

2- Tweet your vote with a link to this post: “I vote _______ as the scariest spider:”

The Poll Closes on Halloween at Midnight. So vote by Oct. 31st.

Top 100 Pest Control Companies – Breaking Down PCT’s List

Bulwark Exterminating made it’s first appearance ever in the PCT Top 100 this year ranking #31. But being in the top 100 doesn’t make Bulwark a big company. Bulwark is still a little fish in a big pond. Dwarfed in size compared to Orkin and Terminix, Bulwark is still small enough to care, but big enough to do it right. Here is a break down of other stats from PCT’s Top 100 pest control service list.

Please share this and if you would like to embedded it on your website then please give Bulwark proper attribution.

Bed Bugs are on the rise, according to Search Engines

bed bug biteDDT nearly wiped-out the bed bug population in America until the EPA banned its use on June 14th, 1972. DDT was widely used around beds, furniture and other favorite bed bug hideouts. Some reports say it was generally effective at killing bed bugs for about a year after treatment but was also considered harmful to human health and to the environment. Although we all grew up hearing the phrase, “Sleep tight, don’t let the bed bugs bite,” I don’t think most of us knew what bed bugs were or what pests bed bugs could become if they made it into our home.

Now that bed bugs are on the rise again, it is interesting what information you can find from Search Engines. On Google Trends, it shows which terms are being searched for and ranks them according to their increase in search volume. Below, you will find some search terms related to bed bugs that are increasing; the last column even shows how much the volume of the search term has increased:

Search Engine Results Trends

Search Term Volume Increase

1.	bed bug registry	+250%
2.	bed bugs registry	+250%
3.	bed bugs hotels		+200%
4.	hotel bed bugs		+200%
5.	bed bugs news		+150%
6.	bed bugs nyc		+120%
7.	ohio bed bugs		+110%
8.	prevent bed bugs	+80%
9.	ny bed bugs		+70%
10.	bed bugs chicago	+60%


What is also interesting to know is what people are actually searching for. According to one search engine, some of the popular searches related to bed bugs are:

What people are searching for online

Search Term Volume Increase

1.	Bed bug bites
2.	Bed bug registry
3.	Bed bug pictures
4.	Bed bug treatment
5.	Bed bug rash
6.	Bed bug heat treatment
7.	Bed bug treatment options
8.	Where are bed bugs most commonly found
9.	Where are bed bugs the worst
10.	Bead bug bite treatment

Another interesting automatically-generated bed bug info-graphic is dynamically created by searching for bed bugs in Google’s Insights tool. I used Google’s tool to create the map below. There are a couple of observations I had when I viewed this map for the first time. The first thought I had was that I was not surprised that the darkest shaded area, and therefore the area with the most search volume related to bed bugs, were in the states of New York and New Jersey. When it comes to bed bugs, New York is kind of the Mecca. I assume it is because of all of the international travel that goes through New York or it could be other reasons but I was not surprised to see that most of the nation’s bed bug search queries came from New York and New Jersey. With all of the travel and the great weather in Florida, I was also surprised that there weren’t more instances of bed bugs in that state; along with the other southern states. The mild and moist weather through the south keeps many bugs happy all year long.

West of the Mississippi, I was surprised to see such high search volume for bed bugs in Arizona and Colorado. I expected to see more search volume in California, Oregon and Washington.

Bed bug info-graphic

Bed Bugs in Phoenix?

Is there really a problem with bed bugs in Phoenix?

Over the last couple of years we have heard numerous reports of how bed bugs are taking over the east coast in cities like New York, Tampa, and Chicago. Seldom, though, do we hear of the growing problems that we face here in Phoenix and throughout Arizona. Marcy and I inspect homes, apartments, condominiums and commercial properties on a daily basis. My partner, Marcy, is a two and a half year old beagle terrier trained to find bed bugs.

I started K-9 Bed Bug Inspectors in January of 2011 after working for a local, family-owned and operated pest Control Company for the last 5 years. While working for Bulwark Exterminating I have watched the local bed bug problem grow at a very rapid pace and realized that Phoenix was about to experience a problem that has already plagued so many cities across the nation. So in an effort to help with the problem and educate as many people as possible, I started K-9 Bed Bug Inspectors.

K-9 Bed Bug Inspectors are a full service company dedicated specifically to the education, detection and eradication of Bed Bugs. One of the things that I find most interesting as a professional is that the majority of people that I meet in Phoenix still are not aware that we have a problem with bed bugs in our city. This couldn’t be further from the truth and as long as people in Phoenix continue to be uneducated on the severity of the problem that we are facing it will continue to get worse.

Some of the biggest misconceptions that people have are that bed bugs only live in dirty or low income homes. Marcy and I have been inspecting homes and businesses all over the valley, including some of the nicest homes in Scottsdale and Paradise Valley and other areas of Phoenix where homes are worth well over a million dollars. Socioeconomics is not a concern for bed bugs all they want is blood so whether your bank account has 5 dollars or 5 million dollars in it, the bed bugs don’t care; we all bleed red and that’s what they are after. In fact, those with the means to travel are prone to carry bed bugs home with them from areas of the country and world with bigger infestations than our home state.

With the economy the way it has been and the housing marked being hit so hard there are some who have taken the opportunity to invest in foreclosures and turn them into rentals. Most of my clients that are in this position have the most to lose with the current threat of bed bugs because of the potential loss of profits on their investment. Let’s say, for example, that you own a single family home that you are renting out as a small investment and your taking in $300-$400 dollars after expenses. If that property becomes infested with bed bugs and you don’t have any agreements in place with the tenants then you are responsible for treating your property for the pests. A typical bed bug infestation on a single family home of about 1500 square feet can cost anywhere from $1500-$2500 dollars to treat. That could take months to recoup the loss and start making a profit again.

I give this conservative example to illustrate the devastation that bed bugs are having all across the country and now they are in Phoenix and will be here for a long time to come. I estimate that 50% percent of our populations will have dealt with bed bugs over the next 5 years and the problem is not expected to peek for another 10 years. Bed Bugs are being considered a pandemic by the country’s leading entomologists and because of their resilience to the pest control products that are on the market today, bed bugs are proving to be quite the adversary to most pest control companies. Bed Bugs are in Phoenix and are here to stay so do your part in educating yourself and those around you and then maybe just maybe we can avoid the sort of devastation and nightmare that our fellow Americans are living in other cities.

I was Stung by a Bark Scorpion

I am a 5th Generation Arizonan; which is increasingly rare in this state because of the population growth over the last several years. So, I am not sure what it is like to live in a state like Kansas during tornado season, or what it is like to live in Florida during hurricane season or what it is like to live along the San Andreas Fault. I imagine, however, that it is similar to how I have always felt about living in Arizona with the Arizona Bark Scorpion, I have never thought much about it.

Picture of beach in St. CroixI spent a summer in St. Croix in the Virgin Islands during hurricane season when I was a teenager and remember going through the preparations for a hurricane, including, buying bottled water, food and lumber to protect my parent’s home and to prepare for hunkering down during the storm. It didn’t seem out-of-the-ordinary because everything on the island stopped for the days leading up to the hurricane’s landing; and once the events occurred, for the most part, everything went back to normal. It was almost ritualistic for the natives in St. Croix.

Back here in Arizona, the closest thing we have that compares to a Category 5 Hurricane is probably a micro-burst during a particularly bad monsoon, perhaps even causing a flash flood; not quite the same as a massive hurricane. One of the next most dangerous things you might have to worry about as a resident of Arizona is our very own Arizona Bark Scorpion. The bark scorpion is considered the most dangerous scorpion in the United States and is also considered deadly; though victims of fatal stings usually have other underlying health issues, are either very young or very old, or are allergic and usually die due to complications from anaphylactic shock.

Perhaps I am in the minority here in Arizona but I neither check my shoes before I put them on nor do I shake my bed covers before climbing into bed to make sure that there aren’t any scorpions lying in wait to poison me with painful neurotoxin. Well, it seems that maybe I should have been more careful because as I was cleaning up for the Christmas holiday, I picked up a cardboard box of Christmas presents that I just brought home from my in-laws (who must not keep up with their pest control). When I picked up the box, I put my pinky finger on a scorpion hiding under the box and for a brief moment, I could feel the scorpion trying to wiggle free and I dropped the box immediately; however, it was too late. The scorpion had injected me with its powerful neurotoxin and I felt an immediate pain in the middle of my pinky finger on my right hand. The sting felt like someone had poked me with a needle all the way into my bone. I quickly grasped my finger and squeezed tightly and the pain began to ease but the damage had been done and my agony remained. Once I let go of my grasp and in the ensuing moments, the venom began to travel up my arm. Scorpion on FingerFirst, I felt the pain on the top of the back side of my hand where I could see the veins under my skin. Then, some moments later, I began to feel the neurotoxin work its way to my wrist where each time I felt my pulse, the pain seemed to grow stronger. Moments later, I felt it in my arm and then worse on the inside of my elbow. As I continued to work in the garage, I even felt the pain reach my shoulder. The pain was pretty strong during those first few moments but not strong enough for me to feel like I needed to go to the hospital. (However, many people, including real world sources, recommend that you do go to the hospital after being stung by a scorpion.) After several minutes, the pain was quite tolerable though very uncomfortable. My entire arm had the sensation of when your leg or arm falls asleep. I have heard it referred to as pins and needles and that is an accurate description.

Today, several hours later, the pain in my shoulder and most of the pain in my arm has already subsided. My finger is a different story. I believe that the pain in my little finger is best described in this manner…have you ever had a Novocain shot while visiting the dentist? My finger feels like I have had an overdose of novocain in my finger. I do have motor control over my finger but it seems a little sluggish. When I touch my finger gently against my other fingers, I hardly feel the touch yet I consistently feel the tingling. If I really put pressure on my finger it hurts severely and even though it feels like it is swollen twice its normal size, I can’t actually see any difference in size.

Interestingly, the sting never made me feel like I needed to stay home from work or change my plans whatsoever but the pain continues even now, eighteen hours later, to affect just about everything I do. I cannot type with my pinky nor can I use the mouse without putting my pinky finger in the air as though I am about to drink some tea at my daughter’s tea party.

A few days later:

When my wife was having her last baby, there was a chart on the wall with the numbers 0-10. There were also pictures next to the numbers that indicated levels of pain.

Even on the first day, immediately after the sting occurred, the pain level was only a 5 or 6. I continued to bring in the presents from the garage but I was careful not to touch anything with my finger. On day two, as I was writing this description, the pain was slightly less acute in the 4-5 range but still affected how I worked and went through my daily routines. On the third day, most of the pain was gone but my finger was still numb and by day 4 or 5, all of the pain had completely subsided. However, it took a few more days for the numbness to completely dissipate.

Overall, I would have to say that being stung by a scorpion is quite a bit less frightening than I thought it would be. I have learned a lot from this process and the research I conducted after having been stung. I am happy to share my thoughts and feelings with you in hopes that you learn something too.

I hope you enjoyed my article,
Brian Farr