I can wait

One morning I was going out to start my pest control route in Austin Texas, and my 1st service had requested to be called 30 min prior to going. I called her at 7:30 and told her I was Randy with Bulwark Exterminating and this was her 30 min courtesy call before I come to her home at 8 o’clock to do her pest control. She apologized and told me she was running late to take her daughter to school but she really needed to have a inside treatment done for scorpions  but she wouldn’t be home till after 8:30 or so. I told her no problem, and that I could go there and treat her home on the outside and would wait for her to get back home.
When I arrived at the home I knocked on the door just to make sure no one was there, then started to spray the house. While spraying the home I was checking for wasp nests and spider webs to see if any needed to be taken down. After spraying the home I checked and baited the two rat boxes at the back of the home and then walked the yard and baited the fire ant mounds. She arrived home at 8:35 and then I went inside and did an inside scorpion treatment. I left home at 9am. Took me an hour but the customer was very happy with her service.

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  1. January 14th, 2011 at 02:04 | #1

    going that extra mile, good work! worth a referral or 2 you would think!

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  1. January 11th, 2011 at 07:55 | #1