During the summertime in Phoenix we have several customers who call in because they have a problem with scorpions. This summer I had a woman call in who was extremely afraid of scorpions and found a scorpion in her house. She said she would not go home and did not feel safe being there. I looked and looked for somewhere I could get her on for a call back service. When I got back on the phone with her I told her I would have a technician out first thing in the morning. As soon as I said that I could hear her beginning to cry. I felt horrible and realized I needed to find something right away! I told her I would call her back and have to call my technicians to see who was close enough to stop by her area that same day. I found a technician who was close to the area and said he could stop by. When I called her back she was very grateful for our help and glad we could get her on for that day. A week later when we called her to follow-up on her call back service she said the technician did a great job and had not seen any scorpions in her home since.