They Can copy our Service but it will not be same.
The products, the equipment, and the techniques may all be the same, but they will never have OUR PEOPLE. Our people are really what makes our service. They are the face of our company. They are the voice you hear on the phone. Excellent people make an excellent company. Our people make up the Bulwark Family. They make up our culture. They come to trust one another and work as a team.
Further, since other companies are the ones copying they will never have the edge. For our people, Bulwark means change. Bulwark is constantly listening to our customers, listening to our managers, listening to our team leaders, listening to anyone that has a good idea, and implementing those ideas to make a better system. Welcome to the Bulwark 2009 Model! Our business in 2009 is not the same as 2008. And next year we will role out the 2010 Pest Control Model.
So how do know which companies are different? How do you choose a pest control company?
Well… Wouldn’t you rather have an original Picasso over a copy?
Bulwark, the orginal pest control service.
p.s… This post came about because an office staff of ours took a call the other day. The gentleman seemed very interested in our service and was asking all kinds of questions. What kind of products do you use? Is your product safe for dogs? Where do you treat? What are your mixed rates? Do you use baits for ants?… In fact the call went on for 20 minutes. The caller then abruptly ended the conversation and said he would call back later. Our office staff called to follow up with the “customer” later that same day only to get an voice mail, “Hi this is Joe Loss from Unpresentive Pest Control….” (Names changed to fictitious names to not embarrass our competitors.)
So a competitor called and found out what we used… We’re not too worried about it.